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Exclusive services of your exclusive Flexi.

Garanti City Living

Flexi Card helps you to get to know your city better and not to miss any activities. When you call 0212 310 23 98, it makes reservations under your name for culture and art events in İstanbul and orders books, cassettes, CDs and even flowers for you. Use Garanti City Living and make your life easier. Sends tickets for the football game that you want or your plane, bus, train or ferry tickets to your house. In short, Garanti City Living makes your life easier.  

Emergency Situation Help Service (Visa global Customer Assistance Center)

Flexi Card offers Emergency Situation Help Service 24/7:

Reporting a lost or stolen Flexi Card

When your card is lost or stolen abroad, you can call the Emergency Situation Help Service and reach customer representatives who provide service in any language. Emergency Card Renewal

If you wish, with the “emergency card renewal service” your card is renewed and delivered to the address you have provided.

Emergency Cash Advance

If you need cash advance, your need for cash is satisfied with the Emergency Cash Advance service at the location closest to you. If you use cash advance, this transaction is reflected on your card as a cash advance transaction.

The most used Visa Global Customer Assistance Center telephone numbers:

USA: 1 800 847 2911
United Kingdom: 0 800 89 1725
Singapore: 800 110 0344

 
Garanti Parking

When you show your Flexi Card at İstanbul Atatürk Airport International and Domestic Terminals your car is picked up at the gate by a parking lot attendant, parked at the parking lot with a 50% discount and delivered to you at the gate when you return. To take advantage of Garanti Parking, all you have to do is to call 0212 465 55 55. 

Garanti Assistant

With Bonus Assistant, you can call a tow truck for your car, or a glazier, locksmith or a plumber to your home. All you have to do is to call 0212 213 33 33 when you need. You can also take advantage of technical assistance, home assistance, vehicle maintenance, Home Health Card and information organization services.

Garanti Travel Line

With the Garanti Travel Line service, you call Tel/Fax +90 216 GARANTI Alo Garanti when you need, key in the Travel Line and purchase your airline ticket on installments up to 6 months with just a single telephone call. Your flight information is sent to your e-mail address or your mobile phone vis SMS, and your transaction is completed in no time.

Garanti Shuttle Service

Bonus cares for your comfort. It provides transportation from your home to the airport and from the airport to your home by VIP equipped vehicles. What's more, with 30% discounted prices exclusive to Bonus.

	Number of People	1	2	3	4 or more
İstanbul Atatürk	Avcılar - 4. Levent	40TL	64TL	77 TL	88 TL
	Maslak and beyond	49TL	75TL	97 TL	113TL
	Anatolian Side (Up to Kartal Bridge)	58 TL	84 TL	103 TL	121 TL
	Anadolu yakası Anatolian side (Sabiha Gokcen up)	60 TL	92TL	113 TL	129 TL
İstanbul Sabiha Gökçen	Şişli - Beşiktaş	58 TL	84 TL	103 TL	121 TL
	Europe other	60 TL	92 TL	113 TL	128 TL
	Anatolian Side	53 TL	75 TL	97 TL	112 TL
	Gebze	53 TL	75 TL	97 TL	112 TL
	İzmit	68 TL	103 TL	131 TL	152 TL
İzmir	City center	43 TL	64 TL	77 TL	88 TL
Ankara	City center	56 TL	84 TL	103 TL	121 TL
Antalya	City center	40 TL	64 TL	77 TL	88 TL
	Belek-Kemer	129TL	129 TL	129 TL	129TL
	Manavgat-Olimpos	166 TL	166 TL	166 TL	166TL
	Alanya-Kalkan	296 TL	296 TL	296 TL	296 TL
Adana	City center	28 TL	45 TL	59 TL	69 TL
	Tarsus	49 TL	75 TL	97 TL	113 TL
	Mersin	68 TL	92 TL	113 TL	129 TL
Kayseri	City center	14 TL	25 TL	30 TL	39 TL
	Organize Sanayi	60 TL	60 TL	60 TL	60TL
	Erciyes	100TL	100TL	100 TL	100 TL
	Kapadokya	200TL	200 TL	200 TL	200 TL
Çorlu	City center	5TL	10 TL	15 TL	20 TL
İzmir	Çeşme	76TL	125 TL	160 TL	190 TL
Bodrum	Milas	66TL	95 TL	135 TL	150 TL
Dalaman	City center	66TL	95 TL	135 TL	150 TL

• Group discounts are only available for passengers who get in or get out at the same address.
• During the booking, the operator will inform you whether or not your address is within our service area.
• The service is free of charge for children between the ages of 0-6, and a child seat is available in every vehicle.
• A 50% discount applies for children between the ages of 6-12.
• You can book your shuttle transfer up until 6 hours before your flight.
• For cancellations made at least 4 hours before the flight departure time, a full refund is granted for the fee.
• For delays that exceed 3 hours, Secure Drive's obligation to hold the vehicle at the airport expires, however Secure Drive guarantees to provide the service with the first available vehicle.
• These rates are valid between the dates of April 18, 2014 – October 8, 2014.