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The Assistance Service Package is by your side in every moment of your life.

Our customers who have house, casco and individual accident package insurances can take advantage of a great assistance service package.

1. House Assistance Services

• Information Line
• Water Installation Service
• Electric Installation Service
• Locksmith Service
• Glass Breakage Service
• Payment of the bills of the insured
• Transmission of urgent messages
• Hotel accommodations
• Protection and monitoring of the property
• Unanticipated return to residence

2. Medical Services

• Medical Information and Consultation
• Transfer due to medical reasons
• Emergency Medicine + Medical Supplies
• Emergency Doctor + Medical Intervention
• Sending expert medical crew or equipment to residence
• Assistance in case of hospitalization
• Transfer of the deceased in compliance with medical requirements
• Sending a teacher to residence

• Assistance for underage children in case of sudden illness or accident

3. Road Assistance Services

• Towing & Rescue
• Sending a mechanic
• Providing replacement parts
• Transportation
• Accommodation
• Professional Driver service
• Providing a vehicle
• Urgent messages
• Transfer of the deceased

4. Reservation Services

• Reservations for touristic, cultural and social activities / Ticket purchases / Transportation
• Hotel reservations
• Car rental reservations
• Airline ticket purchases and transportation
• Business organizations
• Pre-Travel Service
• Vehicle Information Line

5. Theft Services

• Car towing
• Locksmith service
• Stolen Identity Card, Driver's License or Passport
• Stolen Credit Card
• Cash Advance for medical expenses
• Emergency Cash Advance

• Administrative Assistance

6. Radio/Tape or Glass Breakage Services

• Contracted Services
• Contracted Health Institutions